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Monday, February 20 • 1:00pm - 2:15pm
Tutorial # 1: Consumer Risk Perception & Decision Making

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Tutorial will shed light on human factors research findings that help to explain behavior as it relates to consumer products and risk.  Session will explore issues ranging from risk perception to how consumers actually use instruction manuals when assembling and using consumer products.  Relevant product examples will be used to exemplify research findings.

avatar for Celestine T. Kish

Celestine T. Kish

Senior Engineering Psychologist, Division of Human Factors, U.S. Consumer Product Safety Commission
Celestine Kish has been with the U.S. Consumer Product Safety Commission (CPSC) for more than 28 years.  She is a Senior Engineering Psychologist in the Division of Human Factors.  During her tenure with the CPSC, she has done extensive work in areas pertaining to children’s products, and is considered the Commission's expert on age determinations.  She has given a number of presentations both nationally and internationally... Read More →
avatar for Carol Pollack Nelson, Ph.D

Carol Pollack Nelson, Ph.D

President, Independent Safety Consultant
Carol Pollack-Nelson, Ph.D. is a human factors psychologist specializing in consumer product safety. She works as a consultant and researcher, providing guidance to stakeholders on product safety issues including anticipating hazards in product designs, reasonable use scenarios, supervision, age grading, warning label and instruction design. In addition, she has worked with manufacturers on the development of information and education campaign

Monday February 20, 2017 1:00pm - 2:15pm
Poiniana A-D